Privacy Policy

Privacy Policy
Effective Sep 2026. This policy describes how MIFearn handles account, identity, transaction, support, security, and AI-assisted processing information.
Version 1.2 • Updated Sep 2026

1. Information we collect

We may collect account information such as your name, email address, phone number, profile details, identity-verification information, transaction records, support messages, device/security information, and files you choose to upload.

2. How we use information

We use information to provide account features, process deposits, withdrawals, transfers and investment-plan activity, verify identity, prevent fraud, secure accounts, provide customer support, maintain records, and improve MIFearn.

3. Identity verification

KYC documents and related verification data are used for identity and compliance checks. MIFearn may use an AI system to extract document fields and flag possible inconsistencies for a human reviewer. AI output is assistive only; a human administrator makes the final KYC approval or rejection decision.

4. Financial and transaction data

MIFearn may store transaction amounts, payment or network details, request status, references, and related audit records. Sensitive verification codes are not stored in ordinary user-visible transaction records.

5. Service providers

We may use hosting, authentication, email, file-storage, AI, security, and other infrastructure providers to operate the service. These providers may process information only for the services they provide to MIFearn, subject to applicable agreements and safeguards.

6. AI-assisted processing

Support messages may be processed by an AI service to generate support-assistant responses. Identity documents and selfies may be processed by an AI service only to assist human KYC review by extracting fields and flagging possible inconsistencies. MIFearn does not rely on AI alone to make the final identity-verification decision.

7. Data retention

We retain information only for as long as reasonably necessary for account operation, security, legal, dispute, accounting, and compliance purposes. Retention periods may differ by data category.

8. Security

We use access controls and security features intended to protect account and transaction data. No internet service can guarantee absolute security, so users should also protect passwords, passkeys, 2FA credentials, and devices.

9. Your choices

You may update supported profile information in the app and may contact support for requests that require identity verification, including certain email or phone changes. Legal rights to access, correct, or delete data depend on applicable law.

10. Account deletion

MIFearn provides an in-app and web-based path to request permanent account deletion. When a verified deletion request is completed, account data that is not required to be retained for legitimate security, fraud-prevention, accounting, dispute, or regulatory purposes is deleted. Where records must be retained for such legitimate reasons, identifying details are minimized or pseudonymized where appropriate and access is restricted.

11. Children

MIFearn is not intended for children who are below the minimum legal age required to use financial services in their jurisdiction.

12. Changes to this policy

We may update this policy as the product, legal requirements, or service providers change. The current effective version and update date are shown in the app.

13. Contact

For account, privacy, transaction, deletion, or terms-related questions, contact MIFearn Support at support@mifearn.com or use the in-app Support channel.